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Faculty and Staff Guide for Responding to Distressed and Distressing Students
Complaint Reference Chart
This chart lists out the various categories of complaints and the department, or individual, which handles it.
|
Nature of Complaint |
Who is bringing the complaint to your attention? | Who/what is the complaint filed against? | Action |
|---|---|---|---|
| Sexual Assault/Intimidation/Threat to safety | Anyone | Anyone | Contact the University Police Department dispatch (non-emergency) at 909-537-7777; IF EMERGENCY DIAL 911 |
| Discrimination, Harassment or Retaliation based on gender or sexual orientation* | Anyone | Anyone | Refer the individual to David Hou, Executive Director, Institutional Equity & Compliance, SH-131, 909-537-5669 |
| Discrimination, Harassment or Retaliation based on any protected statuses* except gender or sexual orientation | Faculty | Student, CSU, CSU Employee or Third Party | Refer faculty to Kevin Grisham,
Interim Associate Provost for Faculty Affairs and Development, AD-101, 909-537-5029 |
| Assistance informally resolving problems, complaints or university-related concerns | Anyone | Anyone | Refer the individual to Twillea Evans-Carthen, Director, University Ombuds, PL-268, 909-537-5635 |