Main Content Region

Hotline and Community Resources

Abuse Services

Adults Molested as Children (AMAC) / Rape Crisis
(951) 686-7273
Provides support for sexual assault victims including accompaniment to hospital(advocacy), counseling, and support group; adolescent males- 'My Strength' program; batterers intervention; court mandated therapy. Self- defense classes, domestic violence.

Hotline number and advocacy services available: 27/7
Hours of Operations 8:00am - 5:00pm
Located in Riverside

Child Abuse National Hotline
1-800-4-A-CHILD 
(24 hour service provides referrals for counseling; abuse reporting)

Child Abuse Reporting Hot Line San Bernardino County
(909) 384-9233
(24 hour service for reporting child/elder abuse/neglect)

Inland Empire Sexual Assault Services
(909) 885-8884
444 North Arrowhead Ave. Suite 101 San Bernardino, CA 92401 
24 hour rape assistance and counseling.
Provides advocacy and community education services via telehealth. Services available in Spanish.

Rape, Abuse, Incest Hotline (National Sexual Assault Hotline) 
1-800-656-4673
(24 hour service/counseling) 

Partners Against Violence
(909) 885-8884
444 N. Arrowhead Avenue, Suite 101
San Bernardino, CA 92401
Monday - Friday
8:00 AM - 5:00 PM
Provides free services such as crisis response 24/7, advocacy, accompaniment, counseling and group counseling. Located in various cities. 

Addiction/Recovery

AL-ANON
(909) 824-1516
(Help-line for families of alcoholics).

Alcoholics Anonymous
(909) 825-4700
Inland Empire central office will refer to local meetings and times (most meetings currently via zoom). 
Hours of operations: 9:00am - 3:00pm

Cocaine Anonymous – Inland Empire
(951) 359-3895

Educational Information on Substance Abuse in College

Fiscal Tiger
Gambling Addiction Effects, Symptoms, Causes and Treatments

Narcotics Anonymous
(909)795-0464
(800)863-2962
Spanish: (888) 622-4672

National Drug/Alcohol Treatment
1-800-662- HELP
Provides referrals to drug/alcohol treatment programs and support groups in your area M-F 8-4:30.

National Problem Gambling Helpline
1-800-522-4700

Riverside County Drug Abuse Program
(951) 955-2105
Sober living home, AA meetings, referrals, youth program for ages 13 and up.

SAMHSA’s National Helpline (Treatment Referral Routing Service)
1-800-662-HELP (4357)
TTY:  1-800-487-4889
Confidential, free, 24-hour-a-day hot line number if you are struggling with substance use. SAMHSA provides referrals and educational information on the different types of substances.

San Bernardino County Substance Use Disorder 24-hour Helpline
1-800-968-2636
Free and confidential assessment and help finding the treatment.

San Bernardino County Drug/Alcohol Treatment
(909) 421-9465
Women's outpatient, non-residential services, co-occurring disorders, perinatal program.
Open M-F 8am to 5pm, Spanish spoken.

Covid-19 

 

Crisis

988 Suicide & Crisis Lifeline
Call or Text 988.  The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones

San Bernardino County 24 Hour & Emergency Services Division

Community Crisis Response Team

The Community Crisis Response Team (CCRT) utilizes specially trained crisis response staff to provide crisis intervention and linkage and referrals to appropriate behavioral health and non-behavioral health resources and services.

East Valley, High Desert, Morongo, West Valley Community Crisis Response Teams
East Valley Region High Desert Region West Valley Region
(Bloomington, Colton, Grand Terrace, Highland, Loma Linda, Mentone, Moscow, Redlands, Rialto, SB, and Yucaipa)
Rialto, CA 92376
Call: (909) 421-9233 
Text:  (909) 420-0560
7 Days a Week 7:00 a.m. – 10:00 p.m.
(Adelanto, Apple Valley, Barstow, Hesperia, Needles, Phelan, Oak Hills, Victor Ville, and Yermo)
Hesperia, CA 92345
Call: (760) 956-2345 
Text: (760) 734-8093
7 Days a Week 7:00 a.m. – 10:00 p.m.
(Rancho, Fontana, Chino, Chino hills, Ontario, Upland and Montclair)
Ontario, CA 91764
Call: (909) 458-1517 
Text: (909) 535-1316
7 Days a Week 7:00 a.m. – 10:00 p.m.

Crisis Stabilization Units

The Crisis Stabilization Units (CSUs) are unlocked, voluntary, 23-hour psychiatric urgent care centers that offer a positive, safe, quiet and calm home-like environment to individuals aged 13 and older experiencing a mental health crisis in San Bernardino County. CSUs provide crisis intervention, crisis stabilization, medical evaluation, and peer support. Referrals and linkage are provided upon discharge.

The Merrill and Windsor Center Crisis Stabilization Units
The Merrill Center Crisis Stabilization Unit Windsor Center Crisis Stabilization Unit
14677 Merrill Avenue
Fontana, CA 92335
(951) 643-2340 
Merrill Stabilization Brochure
1481 North Windsor Ave
San Bernardino, CA 92407 
(909) 361-6470
Windsor Center Stabilization Brochure

Crisis Walk-In Clinics

The Crisis Walk-In Clinics (CWIC) provide urgent mental health services to residents of the County of San Bernardino. CWIC provides crisis intervention, crisis risk assessments, medications, and when necessary evaluations for hospitalization. Consumers will be screened for appropriateness of service and will either be provided referrals or admitted in to CWIC for additional assessment. 

High Desert and Morongo Basin Crisis Walk-In Clinics
CWIC High Desert CWIC Morongo Basin
Valley Star Behavioral Health, Inc.
12240 Hesperia Road
Victorville, CA 92395
(760) 245-8837  
7-1-1 for TTY Users
24 hours a day, 7 days a week (including holidays)
Valley Star Behavioral Health, Inc.
7293 Dumosa Ave., Suite 2
Yucca Valley, CA 92284
(855) 365-6558
24 hours a day, 7 days a week (including holidays)

Riverside University Health System Crisis Resources

Provides 24 hour/7 days/365 urgent care mental health screening and assessment services and medications to address the needs of those in crisis in a safe, efficient, trauma-informed, and least-restrictive setting.  The program offers a variety of services customized to the needs and preferences of guests, including; peer support, psychiatric and medication support, recovery education, nutritional education, health and recreation, community coordination and follow-up. Services offered to guests who are 18 years old or older, within Riverside County, California, and are voluntarily seeking assistance in a crisis situation.

Riverside and Palm Springs 24/7 Mental Health Urgent Care
Riverside University Health System - Riverside Riverside University Health System - Palm Springs

9990 County Farm Rd. Suite 6
Riverside, CA 92503
(951) 509-2499
Ages 18+
Insurances accepted:  All and uninsured
24/7 Mental Health Urgent Care
Website: Riverside University Health System

2500 N. Palm Canyon Dr.  Suite A4
Palm Springs, CA 92262
(442) 268-7000
Ages 13+
Insurances accepted:  All and uninsured
24/7 Mental Health Urgent Care
Website: Riverside University Health System

California Peer-Run Warm LineThe Peer-Run Warm Line  is a non-emergency resource for anyone in California seeking emotional support.  

1-855-845-7415

Crisis Text Line:  Text HOME to 741741 to connect with a Crisis Counselor 24/7

Pep-Talk Encouragement from Kids: 707-873-7862

NAMI HelpLine: A free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health conditions, their family members and caregivers, mental health providers and the public. Monday through Friday, 10 am–6 pm, ET.

1-800-950-NAMI (6264) 

National Suicide Hotline
1-800-SUICIDE 
Trained volunteers & professional counselors that are there to listen.

National Suicide Prevention Hotline Resource
1-800-273-TALK (8255) 
The National Suicide Prevention Lifeline 1-800-273-TALK (8255) is a 24-hour, toll-free, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress. By dialing 1-800-273-TALK, the call is routed to the nearest crisis center in our national network of more than 150 crisis centers. The Lifeline's national network of local crisis centers, provide crisis counseling and mental health referrals day and night. 

Red Nacional de Prevención del Suicidio
1-888-628-9454
Cuando usted llama al número 1-888-628-9454, su llamada se dirige al centro de ayuda de nuestra red disponible más cercano. Cuando el centro contesta su llamada, usted estará hablando con una persona que le escuchará, le hará preguntas y hará todo lo que esté a su alcance para ayudarlo. Para información en español haga. 

Riverside Area Rape Crisis Center
(951) 686-7273
(24 hour hotline; English and Spanish)

Sexual Assault Services (24 hour crisis line)
(909) 885- 8884

Suicide Prevention in College

Suicide and Crisis Hotline
(951) 686- 4357 
Referrals for shelter, clothing, counseling

WE-TIP
1-800-78-CRIME 
24 hour service, felony crime-line; anonymous reporting; reward for convictions

    Disaster and Distress Helplines

    The national Disaster Distress Helpline is available to anyone experiencing emotional distress related to COVID-19.  Please either call, text, or follow the link below to connect with support.

    • Call:   1-800-985-5990
    • Text:   TalkWithUs to 66746

          SPANISH SPEAKERS:

    • Call:   1-800-985-5990
    • Text:  HABLANOS to 66746

    If you’re experiencing emotional distress related to COVID-19, please call the National Suicide Prevention Lifeline or your local crisis line.

    • 800-273-TALK (8255)

    Domestic Violence and Shelters for Women and Children

    Crisis Line – Riverside
    (951) 683-0829
    24 hour domestic violence help; protective order assistance; counseling; outreach; shelter.

    Domestic Violence for Survivors class through The Samaritan Counseling Center
    (909) 985-0513
    Participants receive help processing experiences and trauma, developing skills to maintain a healthy life style, implementing a self care routine, and beginning the healing process.

    Doves of Big Bear Valley
    (909) 866-1546 
    800-851-7601 to see if there is space available for shelter
    24 hour hotline; provides women and families domestic violence shelter; individual counseling; support groups (parenting, anger management, women's writing….); legal assistance; protective order help.

    House of Ruth Hotline
    (909) 988-5559
    24 hour hotline; individual/group counseling; phone support; legal advocate; shelter for women and children; DV counseling; food; English/Spanish

    Operation Safe House
    (951) 351-4418
    Crisis intervention for teens (11-17); runaways-24 hour emergency shelter for youth in crisis; individual, family and group therapy; in-facility school; family reunification. 

    Option House
    (909) 381-3471
    24 hour hotline; temporary DV women's shelters; support/outreach; free support groups, crisis education and self defense; assistance with protective order paperwork; English/Spanish.

    Shelter from the Storm, Inc.
    1-800-775-6055 or (760) 328-7233 (SAFE)
    Hotline advocates provide crisis counseling, safety planning, assistance with finding shelter, referrals to SFTS programs or other organizations, advocacy with the police, and other crucial services. (70 bed domestic violence shelter for battered women and their children, 45-day program, 5 outreach offices, 3 evening groups, parenting class, counseling). 
    Note:  Counseling & Advocacy are not provided until maybe August due to COVID. Hotline is still available and referrals to the Family Justice Centered for advocacy or restraining order services.

    Victor Valley Domestic Violence
    (760) 955-8723
    26 bed shelter for abused women and their children, outreach, TRO (temporary restraining order) assistance, parenting classes, children's program, support groups, etc. Spanish spoken. Maximum stay is 90 days. Note:  Due to COVID - initial intake, if eligible clients are placed in a hotel to quarantine before going to the shelter.

    Eating Disorders

    CRC health group eating disorder treatment finder:
    (866) 690-7239

    Eating Disorder Referral and Information Center

    Eating Disorder Anonymous

    Family Planning Services

    Birth Choice
    51-766-6100 Hemet
    951-296-3441 Temecula
    760-895-4044 Palm Desert
    Offers pregnancy testing, information and assistance in Temecula.

    San Bernardino Pregnancy Resource Center
    (909)-382-4550
    Offers: Free pregnancy testing, resource referral, factual literature to help you make an informed and educated choice regarding your pregnancy, free Lending library, maternity clothes, Layette, baby clothing, diapers, wipes, etc., and Post Abortion Syndrome (PAS) help, free referral for adoption information, and prenatal and postnatal guidance and support.

    Planned Parenthood, Riverside
    (888) 743-7526

    Options United
    877-398-7734

    Option Line
    1-800-712-HELP

    2-1-1

    Grief Resources

    Grief Recovery Group
    (909) 558-4367
    Bereavement support groups for adults experiencing the death of a loved one. Sessions begin on the first Monday of January, April, July, and October. Meetings are offered in the afternoon or evening at Loma Linda University Medical Center.

    Loma Linda University Medical Center Bereavement Resources

    Grief Share

    Website allows you to filter your search for finding a grief support group near you. 

    Groups for Adults

    Immigrants Rising Wellness Gathering
    The group helps undocumented young people stay grounded and connected to one another.  Led by Liliana Campos, Immigrants Rising’s Mental Health Advocate, these virtual gatherings convene experienced facilitators—psychologists, coaches, traditional healers—to guide undocumented young people through educational materials and interactive activities. Liliana also shares resources for participants to check out on their own throughout the week. 
    Wednesdays 5 to 6 pm. 

    LGBT+

    LGBT Hotline
    1-888-843-4564
    A safe space that is anonymous and confidential where callers can speak on many different issues and concerns including, but limited to, coming out issues, gender and/or sexuality identities, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety, safer sex information, suicide, and much more (Monday thru Friday 1 to 9pm, Saturday  9am to 2pm).

    LGBTQ+ National Help Center
    Provides free and confidential peer - support and local resources

    Trans Lifeline
    1-877-565-8860
    A trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.

    Transgender Health & Wellness Center
    Offers transgender services and resources to youth, teens, and adults.  Located in Palm Springs, Riverside, and San Diego California and offering help with housing, employment, mental health, support, community, family support, hair removal, and more.  

    Veterans Resources

    American Psychological Association Article
    'Resilience in a Time of War: Homecoming'. Tips for resilience during war homecoming for military personnel and families. Reduce stress, anxiety and culture shock with checklists and learn warning signs of PTSD.

    Corona Vet Center
    (951) 734-0525
    Psychotherapy/ Mental Health services

    Homecoming for Veterans  

    Military One Source
    1-800-342-9647

    San Bernardino Vet Center
    (909) 801-5762
    Offers: individual, group, marital, and bereavement counseling; assistance in applying for VA benefits; medical referrals/liaison with VAMS; employment referral/assistance from a Vet Rep with EDD; information and referral to community resources; sexual trauma counseling and referral; and community education. (Note:  services currently being provided via telehealth)

    Suicide Prevention Lifeline

    The Health Resource Center (HRC)
    (909) 825-7084,
    ext. 6197 or 1-(800)741-8387
    Provides information on health, prevention and diseases that affect veterans today and has many support groups located in the Loma Linda VA Medical Center, first floor, room 1F20.

    The Veterans Crisis Line
    1-800-273-8255 and Press 1
    The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online, or send a text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year.

    US Department of Veterans Affairs
    California department of Veterans Affairs
    1-800-952-5626
    Hours of Operation:  Monday - Friday 8:00 am to 5:00 pm

    Veterans Families United

    Undocumented Student Resources

    ICE Online Detainee Locator System 

    Locate a loved one who has recently been detained by ICE.

    Immigrants Rising 
    Founded in 2006, Immigrants Rising transforms individuals and fuels broader changes. With resources and support, undocumented young people are able to get an education, pursue careers, and build a brighter future for themselves and their community. They offer Virtual Wellness Gatherings that help undocumented young people stay grounded and connected to one another:  Wednesdays 5 to 6 pm. 

    Know Your Rights

    Know Your Rights Videos

    Additional Resources

    AIDS California Hotline
    1-800-367-2437
    Provide HIV/ AIDS information and referrals; free testing; over the phone counseling available.

    Children's Treatment Services
    (951) 358-4840
    Outpatient counseling services for children located in Riverside

    Emotions Anonymous
    (909) 873-2273
    12-step support group for men & women to become emotionally healthy

    Inland County Legal Services, Redlands
    (909) 792-2762

    San Bernardino County Mental Health 24-hour Helpline
    1-888-743-1478

    YMCA Inland Legal Services, San Bernardino
    (909) 884-8615
    Provides legal services in the Inland Empire area who cannot afford an attorney

    United Way San Bernardino County 211
    211 offers a live operator, 24 hours a day, 7 days a week for assistance with health care, child care, food, clothing, housing, counseling and support groups, parenting resources volunteer opportunities, community groups, and elder and disability services.

     

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